- this is a new system; accounts from past years do not work - you will have to create a new one if you want to sign in
- the e-mail address you sign in with is case sensitive - if you created your account as "JaneDoe@Example.com", then "firstname.lastname@example.org" won't work; you must log in with the exact same capitalization
- if you still have trouble logging in even after checking issues 1 & 2 above, contact email@example.com for assistance
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